Managing Successful Disasters

Managing Successful Disasters
Contingency Planning, Emergency Preparedness, Disaster Recovery

Overview: Two-Day Workshop

Stop the Panic - Start the Planning. This highly interactive workshop will start the individual on the path to successfully developing a program for successful managing contingency planning, emergency preparedness and disaster recovery processes. From the simple overflowing drain dripping sanitary waste (biohazard) from the ceiling above, to bomb threats, stranger-in-the-area, natural storms, human error events, IAQ issues, to terrorist attacks, is your Emergency Preparedness plan really ready to be implemented for an emergency?

This workshop will guide each participant through the most critical-to-success procedures for identifying, developing, planning, implementing, exercising and maintaining the Emergency Preparedness program.

Workshop Objectives:

Determine how to identify the processes needed to Define, Plan and Train for development of an effective Emergency Preparedness Program.

Understand and utilize the five-basic steps for program development, implementation and maintaining.

• Team selection
• Vulnerabilities / risk assessment for impact analysis
• Develop the Plan
• Exercise & training in the plan
• Test, evaluate & maintenance of the plan

Establish the differences, but closely linked segments of: Contingency Planning, Emergency Preparedness and Disaster Recovery.

Determine how to audit the facility for potential risk and vulnerability impacts to life safety, business continuity and asset protection.

Determining how to keep the program S.I.M.P.L.E.

· Strategic
· Implemented
· Manageable
· Proactive
· Lasting
· Evaluated

Identify how to engage and hold senior management's commitments to the program.

Some of the content covered and utilized in the workshop:

• Initial needs assessment to understand the core and supporting business.

• Review of existing documentation and/or developed from information requested prior to workshop   attendance.

• Facility, Property and local Community assessments to determine current and potential vulnerabilities,   develop report, recommendations to address vulnerability risk mitigation, preliminary costing of   recommendation   solutions and presentation to client.

• Development of support vendor commitments for response, resumption and recovery programs.

• Preliminary development of a draft Emergency Preparedness Program to address client location, personnel,   visitors, customers and vendors on site.

• Development of a coordinated low-key emergency scenario to exercise and test the draft program at   participants' location.

• Development of final Emergency Preparedness Program documentation.

• Develop a process for on-site training of personnel, visitors, customers, and vendors.

• Review and assessment of an emergency scenario to exercise and test the final programs with personnel   performing coordination and direction.

• Recommend a maintenance sequence to help keep the program dynamic and near- future compliant.

• Incident response team members identified with around-the-clock contact information, training, action plans   and their roles defined in the incident command cycle.

• A program for how and when employees, management, customers and strategic partners will be informed of   the incident.

• Escalation procedures that lay out action plans the company should take if an incident requires
  evacuation of  personnel and/or turns out to be protracted and/or especially damaging
  requiring partial or full loss of existing facility.

• A definition of the situations in which the authorities should be notified along with information on how to   reach a pre-established contact at the relevant agencies, action plans and their roles.

• The contact information, action plans and outline of the roles for vendors to help during and after the   emergency for response, resumption and recovery.

Workshop Techniques:

Open session lecture with material presentations.
Participant discussion and group interaction.
Games, role-playing, exercises and what ifs.
Group and individual learning activities.

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